> For the complete documentation index, see [llms.txt](https://swappulse.gitbook.io/swappulse-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://swappulse.gitbook.io/swappulse-docs/start-here/official-links-and-support.md).

# Official links & support

Verified SwapPulse links and the official ways to request support.

Use this page to confirm that you are visiting an official SwapPulse service or contacting the project through a recognised support channel.

{% hint style="warning" %}
SwapPulse support will never ask for your password, seed phrase, private key or authentication code. Do not send card-payment details, identity documents or other sensitive information through public messages.
{% endhint %}

## Official links

| Destination           | Official address                                                                     |
| --------------------- | ------------------------------------------------------------------------------------ |
| Website               | [swappulse.org](https://swappulse.org)                                               |
| Official site account | [swappulse.org/profile/swappulse.org](https://swappulse.org/profile/swappulse.org)   |
| Owner of SwapPulse    | [bsky.app/profile/beitmenotyou.online](https://bsky.app/profile/beitmenotyou.online) |
| Source code           | [github.com/beitmenotyou1/swappulse2](https://github.com/beitmenotyou1/swappulse2)   |

## Support channels

| Channel | Contact                                                     |
| ------- | ----------------------------------------------------------- |
| Discord | [Join the SwapPulse Discord](https://discord.gg/dueBYVx8q4) |
| Email   | <help@swappulse.org>                                        |

When reporting a problem, include the page you were using, what you expected, what happened and any non-sensitive error text. Do not include credentials, private keys, recovery material or private card images.

For service availability, see [System Status](/swappulse-docs/platform/status.md). For common fixes, see [Troubleshooting](/swappulse-docs/support/troubleshooting.md).